Terms of service
Last updated: June 9, 2026
1. Overview These Terms of Service ("Terms") govern your use of multistrandz.com and any purchases made through our store. By accessing our site or placing an order, you agree to be bound by these Terms. Please read them carefully.
2. Eligibility By using our site, you confirm that you are at least 18 years of age, or have the consent of a parent or guardian, and are legally capable of entering into a binding agreement.
3. Products We reserve the right to modify, discontinue, or limit the availability of any product at any time. Product colors and appearances may vary slightly from images shown on our site due to screen display differences and the handcrafted nature of some items.
4. Pricing & Payment All prices are listed in USD. We reserve the right to update pricing at any time. Payment is due at the time of purchase and is processed securely through our payment provider. We do not store your payment card details.
5. Orders & Fulfillment Once an order is placed, you will receive a confirmation email. We reserve the right to cancel or refuse any order at our discretion (e.g., in cases of pricing errors or suspected fraud). Some products are fulfilled by third-party production partners; fulfillment times may vary.
6. Shipping We ship both domestically within the United States and internationally. Shipping times and costs vary by destination and are displayed at checkout. MultiStrandz is not responsible for delays caused by carriers, customs, or circumstances beyond our control. International customers are responsible for any applicable customs duties or import taxes.
7. Returns & Refunds Please refer to our Return & Refund Policy for full details on eligibility, timeframes, and the process for returns, exchanges, and refunds.
8. Intellectual Property All content on multistrandz.com — including logos, images, text, and product designs — is the property of MultiStrandz and may not be reproduced, distributed, or used without our express written permission.
9. User Conduct You agree not to use our site for any unlawful purpose, to interfere with its operation, or to attempt to gain unauthorized access to any part of our systems.
10. Third-Party Links & Services Our site may contain links to third-party websites or integrate third-party services. We are not responsible for the content, privacy practices, or terms of those third parties.
11. Disclaimer of Warranties Our site and products are provided "as is." We make no warranties, express or implied, regarding the accuracy, reliability, or availability of our site or products, to the fullest extent permitted by law.
12. Limitation of Liability To the maximum extent permitted by law, MultiStrandz shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our site or products, even if advised of the possibility of such damages.
13. Governing Law These Terms are governed by the laws of the United States and the state in which MultiStrandz operates, without regard to conflict of law principles.
14. Changes to These Terms We may update these Terms at any time. Continued use of our site after changes are posted constitutes your acceptance of the revised Terms.
15. Contact Us MultiStrandz 📧 contact@multistrandz.com 🌐 multistrandz.com